Shipping Policy

Thank you for shopping with MIA MILLER™! We want your shopping experience to be as smooth and transparent as possible. Please review our shipping information before placing your order.

1. Order Processing

Our products are sourced and fulfilled through international fulfillment partners.

Orders generally require approximately 2–5 business days for sourcing, preparation, and processing before shipment.

Processing times exclude weekends and public holidays and may vary depending on product availability and fulfillment conditions.

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

2. Shipping & Estimated Delivery Times

MIA MILLER™ ships products directly from our international fulfillment partners in China.

International transportation generally takes approximately 7–14 days after dispatch, based on current carrier estimates.

Please allow additional time for order processing.

All delivery timeframes are estimates, not guaranteed arrival dates. Delivery may be affected by customs procedures, carrier operations, weather conditions, or other unforeseen circumstances.

We will comply with applicable requirements regarding shipping delays, customer notifications, and refunds.

3. Shipping Costs

We offer the following shipping options for eligible U.S. orders:

• Standard Tracked Shipping: $9.99 per order.

• Free Standard Shipping: On orders of $99 or more.

The applicable shipping cost will be displayed during checkout before you complete your purchase.

4. Shipping Destinations

We currently ship to the contiguous United States (48 states and Washington, D.C.).

We do not currently offer shipping to Alaska, Hawaii, Puerto Rico, or other U.S. territories.

We also do not currently offer international shipping to countries outside the United States.

5. Order Tracking

Once your order has been dispatched, we will send a shipping confirmation email containing your tracking number and available tracking link.

Please allow some time for tracking information to become available or update within the carrier's tracking system.

6. Customs and Import Processing

Orders are shipped internationally and may undergo customs clearance before delivery.

Customs processing may occasionally affect delivery estimates.

Any applicable duties, taxes, or import-related charges will be handled or disclosed in accordance with the shipping arrangement and applicable law.

Customers will be informed of any charges they are required to pay before completing their purchase, where required by law.

7. Shipping Address Accuracy

Please ensure that your shipping address is accurate and complete before placing an order.

If you notice an error, contact us immediately at hello@mia-miller.com.

We will attempt to correct the address before shipment, but changes may not be possible once an order has entered fulfillment or transit.

8. Lost, Damaged or Delayed Packages

If your order is significantly delayed, arrives damaged, or appears to be lost, please contact our customer support team.

We will investigate the issue with our fulfillment and shipping partners and provide an appropriate resolution in accordance with our policies and applicable law.

Your applicable rights regarding undelivered, defective, or damaged goods remain unaffected.

9. Order Changes and Cancellations

If you need to change or cancel your order, please contact us as soon as possible at hello@mia-miller.com.

We will do our best to accommodate requests before the order has entered processing or shipment.

Once an order has been dispatched, changes or cancellations may no longer be possible.

Any refunds required under applicable law will be provided accordingly.

10. Contact Us

For questions about shipping, delivery, tracking, or your order, please contact:

MIA MILLER™
Operated by Kesler Commerce LLC
Email: hello@mia-miller.com
Website: https://mia-miller.com