Privacy Policy

Introduction

MIA MILLER™ is operated by Kesler Commerce LLC ("MIA MILLER™," "we," "us," or "our").

We operate this website and online store, including all related information, content, features, tools, products, and services, to provide our customers with a curated fashion shopping experience (the "Services").

Our store is powered by Shopify, which enables us to provide the Services.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, use our Services, make a purchase, or communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls regarding the collection, processing, and disclosure of personal information.

1. Personal Information We Collect

Depending on how you interact with our Services, we may collect or process the following categories of personal information:

Contact information

Your name, email address, telephone number, billing address, and shipping address.

Payment and financial information

Payment method, payment confirmation, transaction details, and other information necessary to process purchases and refunds. Payment information is processed through Shopify and our authorized payment service providers.

Account information

Account credentials, preferences, settings, and other information associated with your customer account, where applicable.

Order and transaction information

Products viewed or purchased, shopping cart activity, order history, returns, cancellations, and related transactions.

Customer communications

Information provided when you contact our customer support team, submit an inquiry, or request assistance.

Device and technical information

IP address, browser type, device information, network connection information, and other technical identifiers.

Website usage information

Information about how you access, navigate, and interact with our website, including information collected through cookies and similar technologies.

We collect and process personal information only as permitted or required by applicable law.

2. Sources of Personal Information

We may obtain personal information:

• Directly from you when you place an order, create an account, contact us, or otherwise interact with our Services.

• Automatically through our website, including cookies and similar technologies.

• From Shopify and other service providers that support our operations.

• From payment processors, fulfillment providers, shipping carriers, and other business partners involved in providing our Services.

• From third parties where permitted by applicable law.

3. How We Use Personal Information

We may use personal information for the following purposes:

Order Processing and Fulfillment

To process purchases, verify payments, manage orders, arrange shipping, provide tracking information, and handle customer service requests.

Customer Support

To respond to inquiries, resolve order-related issues, investigate complaints, and provide assistance.

Website Operation and Improvement

To operate, maintain, personalize, analyze, and improve our website, products, and shopping experience.

Marketing and Communications

To send promotional emails or other marketing communications where permitted by law and consistent with your communication preferences.

We may also use website analytics and permitted marketing technologies to understand customer interests and improve our Services.

You may unsubscribe from promotional emails using the unsubscribe link included in those messages.

Security and Fraud Prevention

To detect, prevent, and investigate fraudulent transactions, unauthorized activity, security incidents, and other potentially unlawful conduct.

Legal Compliance

To comply with applicable laws, respond to lawful requests, enforce our policies, resolve disputes, and protect our legal rights.

4. Order Fulfillment and International Shipping

MIA MILLER™ works with third-party fulfillment and logistics providers, including BuckyDrop, to source, process, package, and ship customer orders.

Our fulfillment operations may involve partners located in China.

To fulfill an order, we may share information necessary for processing and delivery, including:

• Customer name

• Shipping address

• Telephone number, where required for delivery

• Ordered products and quantities

• Order reference numbers

• Other information reasonably necessary for fulfillment, customs processing, and delivery

This information may be processed by fulfillment partners, suppliers, logistics providers, and shipping carriers located outside the United States, including in China.

We share information for these purposes as necessary to fulfill customer orders and operate our business, subject to applicable privacy laws.

5. How We Disclose Personal Information

We may disclose personal information to third parties where necessary for legitimate business purposes, including:

Shopify

Our e-commerce platform provider, which hosts our store and provides technology supporting checkout, transactions, analytics, security, and other store functionality.

Payment Service Providers

Providers responsible for processing payments, refunds, and related transactions.

Fulfillment and Shipping Partners

BuckyDrop, relevant suppliers, logistics providers, and shipping carriers responsible for processing and delivering orders.

Technology and Service Providers

Companies providing website hosting, customer support, analytics, cloud storage, security, and other operational services.

Marketing and Business Partners

Where applicable, partners providing marketing, analytics, or promotional services.

Legal and Regulatory Authorities

Where disclosure is required by law, legal process, or a valid government request.

Business Transfers

In connection with a merger, acquisition, restructuring, sale of assets, or similar business transaction.

We may also disclose personal information at your direction or with your consent.

6. Our Relationship With Shopify

Our online store is hosted and powered by Shopify.

Shopify collects and processes personal information relating to your access to and use of our Services to provide, maintain, secure, and improve its platform.

Information submitted through our store may be shared with Shopify and its service providers, including providers operating in other countries.

Certain Shopify features may use information about your interactions with our store and other Shopify-powered stores to provide enhanced functionality, personalization, security, and other services.

For certain processing activities, Shopify may be independently responsible for the processing of personal information and for responding to applicable privacy rights requests.

For additional information, please review the Shopify Consumer Privacy Policy.

You may also visit the Shopify Privacy Portal to learn more about applicable privacy rights and controls.

7. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, and similar technologies to:

• Operate essential website functions.

• Maintain shopping cart and checkout functionality.

• Remember customer preferences.

• Improve website performance.

• Analyze website traffic and customer interactions.

• Support permitted marketing and personalization activities.

Certain cookies are necessary for the operation of our store, while others may be used for analytics or marketing purposes.

Depending on your location and applicable law, you may have rights to manage certain tracking technologies or opt out of particular uses of your personal information.

You may also manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

8. Targeted Advertising and Data Sharing Choices

Depending on the features and services enabled on our website, personal information may be processed for analytics, personalization, or advertising-related purposes.

Under certain U.S. state privacy laws, some activities may qualify as the "sale" or "sharing" of personal information or as processing for targeted advertising, even when no money is exchanged for personal information.

Where applicable, you may exercise your right to opt out of these activities through our Data Sharing Opt-Out Page.

Where required by applicable law, we recognize qualifying Global Privacy Control signals as requests to opt out of relevant data processing activities.

For more information about Global Privacy Control, visit globalprivacycontrol.org.

9. Third-Party Websites and Links

Our Services may contain links to websites or platforms operated by third parties.

We are not responsible for the privacy practices, security measures, or content of websites that we do not own or control.

We encourage you to review the privacy policies of third-party websites before providing personal information.

10. Children's Privacy

Our Services are not intended for children under the age of majority in their jurisdiction.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided us with personal information, please contact us so we can review the situation and take appropriate action.

We do not knowingly sell or share the personal information of individuals under 16 years of age as those terms are defined by applicable law.

11. Data Security

We take reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.

We rely on Shopify and other authorized service providers to support secure website operations and payment processing.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

We encourage customers to protect their account credentials and avoid sending sensitive payment information through unsecured communication channels.

12. Data Retention

We retain personal information for as long as reasonably necessary to:

• Fulfill orders and provide customer support.

• Maintain customer accounts where applicable.

• Meet legal, tax, accounting, and recordkeeping obligations.

• Resolve disputes and enforce agreements.

• Prevent fraud and protect our Services.

Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.

When personal information is no longer required, we will delete, anonymize, or otherwise handle it in accordance with applicable law.

13. Your Privacy Rights

Depending on your place of residence and applicable law, you may have certain rights regarding your personal information.

These rights may include:

Right to Access

Request information about the personal information we collect and maintain about you.

Right to Correction

Request correction of inaccurate personal information.

Right to Deletion

Request deletion of personal information, subject to applicable legal exceptions.

Right to Data Portability

Request a copy of certain personal information in an accessible format, where applicable.

Right to Opt Out

Opt out of certain sales, sharing, or processing of personal information for targeted advertising, where applicable.

Right to Appeal

Appeal certain decisions regarding privacy rights requests, where required by applicable law.

Right to Non-Discrimination

Exercise applicable privacy rights without unlawful discrimination.

These rights are not absolute and may be subject to exceptions under applicable law.

To exercise your rights, please contact hello@mia-miller.com or use the applicable privacy controls available through our website.

We may request information reasonably necessary to verify your identity before processing certain requests.

Where permitted by law, you may authorize an agent to submit a request on your behalf.

We will respond within the timeframes required by applicable law.

14. Marketing Communication Preferences

If you receive promotional emails from MIA MILLER™, you may unsubscribe at any time by using the unsubscribe link provided in those communications.

Unsubscribing from marketing communications will not prevent us from sending necessary transactional messages, including order confirmations, shipping updates, and customer service communications.

15. International Data Transfers

We operate an online business that uses service providers and fulfillment partners in multiple countries.

Your personal information may be transferred to, stored in, or processed in countries outside your country of residence, including the United States and China.

Privacy laws in these countries may differ from those in your jurisdiction.

Where required by applicable law, we implement or rely on appropriate safeguards for international transfers of personal information.

For transfers subject to European Economic Area or United Kingdom data protection requirements, applicable safeguards may include recognized contractual transfer mechanisms or other legally permitted arrangements.

16. Privacy Complaints

If you have questions or concerns about how we process personal information, please contact us using the details below.

We will review privacy-related complaints and respond as appropriate.

Depending on your location and applicable law, you may have the right to appeal certain decisions or contact an appropriate privacy or consumer protection authority.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, service providers, or applicable legal requirements.

When changes are made, we will publish the updated version on our website and revise the "Last updated" date.

Where required by applicable law, we will provide additional notice regarding material changes.

18. Contact Information

For questions about this Privacy Policy, our privacy practices, or requests relating to your personal information, please contact:

MIA MILLER™
Operated by Kesler Commerce LLC
Email: hello@mia-miller.com
Website: https://mia-miller.com

Business mailing address: 30 N Gould St, Ste R, Sheridan, WY 82801, United States

This address is our registered-agent mailing address. Please do not send product returns to this address. Return instructions, where applicable, are provided separately by our customer support team.